Configure a Cisco Unity Express AIM Module in a Cisco ISR 2821

Interface Service-Engine 0/0
IP address < Service-Engine Gateway IP Address >
service-module IP address < IP Address of the Module >
Service-module IP default-gateway < IP address of the service module Gateway >
service-module service-engine 0/0 session
Trying < IP address of the module gateway >, 2194 … Open
Please answer y or n.
IMPORTANT::
IMPORTANT::    Welcome to Cisco Systems Service Engine
IMPORTANT::     post installation configuration tool.
IMPORTANT::
IMPORTANT:: This is a one time process which will guide
IMPORTANT:: you through initial setup of your Service Engine.
IMPORTANT:: Once run, this process will have configured
IMPORTANT:: the system for your location.
IMPORTANT::
IMPORTANT:: If you do not wish to continue, the system will be halted
IMPORTANT:: so it can be safely removed from the router.
IMPORTANT::
Do you wish to start configuration now (y,n)? y
Are you sure (y,n)? y
Enter Hostname
 (my-hostname, or enter to use se-172-18-6-10): < choose a hostname >
Enter Domain Name
 (mydomain.com, or enter to use localdomain): < choose a domain name >
IMPORTANT:: DNS Configuration:
IMPORTANT::
IMPORTANT:: This allows the entry of hostnames, for example foo.cisco.com, instead
IMPORTANT:: of IP addresses like 1.100.10.205 for servers used by CUE.  In order
IMPORTANT:: to configure DNS you must know the IP address of at least one of your
IMPORTANT:: DNS Servers.
Would you like to use DNS for CUE (y,n)?n
WARNING: If DNS is not used CUE will require the use
WARNING: of IP addresses.
Are you sure (y,n)? y
Enter IP Address of the Primary NTP Server
  (IP address, or enter for < local ip address >):
***************************************************
 I could not reach < local IP address > using NTP.
 < local ip address > might not have been configured as
 NTP server.
***************************************************
Do you wish to continue with out Primary NTP server (y,n)? y
Enter IP Address of the Secondary NTP Server
  (IP address, or enter to bypass):
Please identify a location so that time zone rules can be set correctly.
Please select a continent or ocean.
1) Africa            4) Arctic Ocean     7) Australia       10) Pacific Ocean
2) Americas          5) Asia             8 ) Europe
3) Antarctica        6) Atlantic Ocean   9) Indian Ocean
#? 8
Enter a number ( Europe because I live in that continent )
Please select a country.
 1) Albania               16) Greece                31) Portugal
 2) Andorra               17) Hungary               32) Romania
 3) Austria               18) Ireland               33) Russia
 4) Belarus               19) Italy                 34) San Marino
 5) Belgium               20) Latvia                35) Slovakia
 6) Bosnia & Herzegovina  21) Liechtenstein         36) Slovenia
 7) Britain (UK)          22) Lithuania             37) Spain
 8) Bulgaria              23) Luxembourg            38) Sweden
 9) Czech Republic        24) Macedonia             39) Switzerland
10) Denmark               25) Malta                 40) Turkey
11) Estonia               26) Moldova               41) Ukraine
12) Finland               27) Monaco                42) Vatican City
13) France                28) Netherlands           43) Yugoslavia
14) Germany               29) Norway
15) Gibraltar             30) Poland
#? 28
Enter a number ( 28 = Because I live in The Netherlands )
The following information has been given:
        Netherlands
Therefore TZ=’Europe/Amsterdam’ will be used.
Local time is now:      Mon Feb 12 23:07:20 CET 2007.
Universal Time is now:  Mon Feb 12 22:07:20 UTC 2007.
Is the above information OK?
1) Yes
2) No
#? yes
Please enter 1 for Yes, or 2 for No.
#? 1
Enter the System time[Day Mon DD hh:mm:ss yyyy]:
Wednesday Feb 06 10:55:50 2008
Wed Feb  6 10:55:50 CET 2008
Configuring the system. Please wait…
Changing owners and file permissions.
Change owners and permissions complete.
INIT: Switching to runlevel: 4
INIT: Sending processes the TERM signal
STARTED: cli_server.sh
STARTED: ntp_startup.sh
STARTED: LDAP_startup.sh
STARTED: superthread_startup.sh
STARTED: SQL_startup.sh
STARTED: HTTP_startup.sh
STARTED: ${ROOT}/usr/wfavvid/run
STARTED: probe
STARTED: dwnldr_startup.sh
 waiting 286 …
Restarting can take a while
IMPORTANT::
IMPORTANT::        Administrator Account Creation
IMPORTANT::
IMPORTANT:: Create an administrator account. With this account,
IMPORTANT:: you can log in to the Cisco Unity Express GUI and
IMPORTANT:: run the initialization wizard.
IMPORTANT::
Enter administrator user ID:
  (user ID): administrator
Enter password for :
  (password):
Confirm password for  by reentering it:
  (password):
—————————————————————–
A fresh install of a upgrade of the software version of the Unity Expresse Module. Use a FTP Program to upload the software package.
Routername> software install clean ftp://<ip address>/< file name >.pkg usernamen <username> password <password>
WARNING:: This command will install the necessary software to
WARNING:: complete a clean install.  It is recommended that a backup be done
WARNING:: before installing software.
Would you like to continue? [n] y
Downloading  cue-vm-k9.nm-aim.3.1.1.pkg
Bytes downloaded :  178381
Validating package signature … done
Downloading  cue-vm-installer-k9.nm-aim.3.1.1.prt1
Bytes downloaded :  125431
[15258 refs]
Installer does not recognize package file format.
Attempting to upgrade installer…
starting_phase:
install-files.sh /dwnld/pkgdata/.installer_wo
add_file /dwnld/pkgdata/cue-vm-installer-k9.nm-aim.3.1.1.prt1 1 / tgz
Installer upgrade successful
Restarting install process…
Setting host from url: ftp://<ip address>/
host: 172.18.5.197
Validating package signature … done
 – Parsing package manifest files… complete.
Validating installed manifests ………..complete.
 – Checking Package dependencies… complete.
Downloading ftp cue-vm-langpack.nm-aim.3.1.1.pkg
Bytes downloaded :  830404
Validating package signature … done
Found Add-On Subsystem SID: e2e81cc6-39b5-47e1-9f83-b83c897fc50c Name: CUE Voicemail Language Support Version: 3.0.0.0
Found Add-On Subsystem SID: c28339fa-f7ae-4732-85ab-fa6c68b5de0c Name: CUE Voicemail Italian Version: 3.0.0.0
Found Add-On Subsystem SID: 49f09114-e0b0-4721-8b85-04be2064920c Name: CUE Voicemail European Spanish Version: 3.0.0.0
Found Add-On Subsystem SID: 27e5e2ab-1622-4c02-8a0a-cfad0d932148 Name: CUE Voicemail US English Version: 3.0.0.0
Found Add-On Subsystem SID: cf860289-67ac-4886-9295-a41e4c7a8487 Name: CUE Voicemail European French Version: 3.0.0.0
Found Add-On Subsystem SID: f0a41398-3917-4d49-b5ab-c2b39a80c121 Name: CUE Voicemail Latin American Spanish Version: 3.0.0.0
Found Add-On Subsystem SID: c4ca62e2-daff-40dc-b94e-bf20094bd700 Name: CUE Voicemail Mexican Spanish Version: 3.0.0.0
Found Add-On Subsystem SID: ab049397-cfad-4952-852a-8dfa69780cb8 Name: CUE Voicemail Dutch Version: 3.0.0.19
Found Add-On Subsystem SID: d60c3add-0c6b-4a99-8e5c-31019fe7939e Name: CUE Voicemail Swedish Version: 3.0.0.19
Found Add-On Subsystem SID: 683674a5-e6ef-4c97-8e05-efbba1e6fe47 Name: CUE Voicemail Canadian French Version: 3.0.0.0
Found Add-On Subsystem SID: fa803d25-9c89-4171-a14c-ec12d6ed6b8c Name: CUE Voicemail UK English Version: 3.0.0.0
Found Add-On Subsystem SID: 3f968fd0-6598-48e2-be1c-4af6c2e02e02 Name: CUE Voicemail German Version: 3.0.0.0
Found Add-On Subsystem SID: 88f73a6c-884d-4838-b162-1b544dd6583f Name: CUE Voicemail Danish Version: 3.0.0.0
Found Add-On Subsystem SID: a2ba4f96-3452-40c3-83ad-c442cb6bf42f Name: CUE Voicemail Brazilian Portuguese Version: 3.0.0.0
Found Add-On Subsystem SID: ea206a88-e44f-488b-a660-114a3b179065 Name: CUE Voicemail Korean Version: 3.0.0.0
Found Add-On Subsystem SID: 372fa3fd-1efb-4353-9005-45876646a351 Name: CUE Voicemail Mandarin Chinese Version: 3.0.0.0
Found Add-On Subsystem SID: 6cdfed34-6d45-48fd-afe0-717e589c9aa9 Name: CUE Voicemail Japanese Version: 3.0.0.0
 – Parsing package manifest files… complete.
 – Checking Package dependencies… complete.
 – Checking Manifest dependencies for subsystems in the install candidate list…
complete
Starting payload download
Validating payloads match registered checksums…
 – cue-vm-full-k9.nm-aim.3.1.1.prt1 ……………………………………………………………………verified
Extracting install scripts …
starting_phase:
install-files.sh /dwnld/.script_work_order
add_file /dwnld/pkgdata/cue-vm-full-k9.nm-aim.3.1.1.prt1 13 /dwnld/scripts/e2e81cc6-39b5-47e1-9f83-b83c897fc50c usr/bin/products/cue/lang_ui_script.py tgz
Scripts extraction complete.
Remove scripts work order /dwnld/.script_work_order
Running Script Processor for ui_install
Maximum 2 language add-ons allowed for this platform.
Please select language(s) to install from the following list:
Language Installation Menu:
 #  Selected   SKU     Language Name (version)
———————————————————————-
 1            ITA     CUE Voicemail Italian (3.0.0.0)
 2            ESP     CUE Voicemail European Spanish (3.0.0.0)
 3            ENU     CUE Voicemail US English (3.0.0.0)
 4            FRA     CUE Voicemail European French (3.0.0.0)
 5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
 6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
 7            NLD     CUE Voicemail Dutch (3.0.0.19)
 8            SVE     CUE Voicemail Swedish (3.0.0.19)
 9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10            ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-
Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection
Enter Command:7
Enter a number ( 7 = because it is my motherlanguage )
Language Installation Menu:
 #  Selected   SKU     Language Name (version)
———————————————————————-
 1            ITA     CUE Voicemail Italian (3.0.0.0)
 2            ESP     CUE Voicemail European Spanish (3.0.0.0)
 3            ENU     CUE Voicemail US English (3.0.0.0)
 4            FRA     CUE Voicemail European French (3.0.0.0)
 5            ESO     CUE Voicemail Latin American Spanish (3.0.0.0)
 6            ESM     CUE Voicemail Mexican Spanish (3.0.0.0)
 7      *     NLD     CUE Voicemail Dutch (3.0.0.19)
 8            SVE     CUE Voicemail Swedish (3.0.0.19)
 9            FRC     CUE Voicemail Canadian French (3.0.0.0)
10            ENG     CUE Voicemail UK English (3.0.0.0)
11            DEU     CUE Voicemail German (3.0.0.0)
12            DAN     CUE Voicemail Danish (3.0.0.0)
13            PTB     CUE Voicemail Brazilian Portuguese (3.0.0.0)
14            KOR     CUE Voicemail Korean (3.0.0.0)
15            CHS     CUE Voicemail Mandarin Chinese (3.0.0.0)
16            JPN     CUE Voicemail Japanese (3.0.0.0)
———————————————————————-
Available commands are:
# – enter the number for the language to select one
r # – remove the language for given #
i # – more information about the language for given #
x – Done with language selection
Enter Command:x
With x you confirm your entry
ui_install scripts executed successfully.
Starting payload download
Validating payloads match registered checksums…
 – cue-vm-nl_NL-langpack.nm-aim.3.1.1.prt1 …………………………verified
Validating installed manifests ………..complete.
Clearing previous downgrade files … complete.
Performing Hot install …starting_phase:
install-files.sh /dwnld/.hot_work_order
install_file  /dwnld/pkgdata/cue-vm-full-k9.nm-aim.3.1.1.prt1 0 __PRIMARY_BOOTLOADER__ gz
ioctl write: 0
Feb  6 10:42:37 localhost kernel: ioctl write: 0
ioctl write: 24
Feb  6 10:42:44 localhost kernel: ioctl write: 24
ioctl write: 25
Feb  6 10:42:51 localhost kernel: ioctl write: 25
add_file /dwnld/pkgdata/cue-vm-k9.nm-aim.3.1.1.pkg 1 / /sw/installed/manifest/bootloader_prim_manifest.sig none
install_file  /dwnld/pkgdata/cue-vm-full-k9.nm-aim.3.1.1.prt1 5 __SECONDARY_BOOTLOADER__ gz
ioctl write: 0
Feb  6 10:43:12 localhost kernel: ioctl write: 0
ioctl write: 16
Feb  6 10:43:19 localhost kernel: ioctl write: 16
ioctl write: 17
Feb  6 10:43:26 localhost kernel: ioctl write: 17
add_file /dwnld/pkgdata/cue-vm-k9.nm-aim.3.1.1.pkg 4 / /sw/installed/manifest/bootloader_sec_manifest.sig none
 complete.
[23283 refs]
Shutting down processes … Please wait
After this the unity module will restart again.
After the restart you need to configure the unity module again. with the settings you had.

With Show Software versions you can check the software installed on the unity module
show software versions
Installed Packages:
Software Version: 3.1.1
 – Installer  3.1.1.0
 – Thirdparty  3.1.1.0
 – Bootloader (Primary)  2.1.14
 – Infrastructure  2.3.2.0
 – Global  3.1.1.0
 – GPL Infrastructure  2.2.1.0
 – Voice Mail  3.1.1.0
 – Bootloader (Secondary)  2.1.15.0
 – Core  2.4.0.1
 – Auto Attendant  3.1.1.0
Installed Plug-ins:
 – CUE Voicemail Language Support  3.0.0.0
 – CUE Voicemail Dutch  3.0.0.19
datamex-voice-2821> show software licenses
Installed license files:
 – voicemail_lic.sig : ENGINEERING 12 MAILBOX LICENSE
Core:
 – Application mode: CCME
 – Total usable system ports: 6
Voicemail/Auto Attendant:
 – Max system mailbox capacity time: 840
 – Default # of general delivery mailboxes: 5
 – Default # of personal mailboxes: 12
 – Max # of configurable mailboxes: 17
Interactive Voice Response:
 – Max # of IVR ports: Not Available
Languages:
 – Max installed languages: 1
 – Max enabled languages: 1

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